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Host Support Coordinator

Full time, fixed term position until the end of the financial year, with possibility of extension, £29,751 per annum

About Housing Justice

Housing Justice is the national charity for Christian action on housing need and homelessness. Evolving over 60 years since its inception as the Catholic Housing Aid Society, we work with all Christian denominations and other faith groups to address homelessness. Across England and Wales Housing Justice supports faith and community groups to respond to rough sleeping, homelessness and housing need in their area, whether through night shelters, supported housing, hosting, mentoring and befriending or our affordable housing development programme.

About the role

Welsh Government is committed to becoming a Nation of Sanctuary and has funded a partnership led by Housing Justice Cymru to provide support to those hosting, or considering hosting, Ukrainian refugees. This project seeks to ensure hosts have all the resources they might need to successfully welcome refugees into their homes, providing relevant training and running a support line and email inbox for queries. By providing expert advice and guidance, this project aims to support hosting placements to be as resilient as possible.

We are recruiting for a Host Support Coordinator. You will work closely alongside another team member and the lead colleague to operate a helpline and an email inbox, responding fully and accurately to host queries and signposting appropriately. You will be responsible for immediately highlighting safeguarding concerns and escalating as appropriate. You will liaise with partner organisations to ensure that the team stays up to date on changes and developments in the sector and will update our information resources accordingly. You will assist in the presentation of webinars. You will be able to adapt your communication style to a range of audiences, and appropriately inform non-specialist audiences about complex issues.

These are home working roles but occasional travel within Wales will be required.

View the full job listing to find out more and apply.

Hosting Support Coordinator